Clients will learn:  

• Greetings and Introductions - names are not enough

• How to conduct yourself at business meetings

• How to conduct yourself at business meals - 10 most common table manner sins

• Business attire and accessories

• How to handle compliments and criticism - (giving and receiving) 

• Gift giving - when, what, where, who, and why

• Office visits - rules for visitors and co-workers

• Smoking dilemma

• Home office - rules (within cubicle or private office environment)

This course is designed for organizations willing to improve human relations internally. Clients will develop a renewed understanding and role of practicing good manners within the business arena. It is an extension beyond being polite, considerate and a caring individual. Proper etiquette is a learned experience and it is a way of showing respect and sensitivity to others. 

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